About Factory Direct Hearing
Launched Summer of 2013 Factory Direct Hearing is the product of hearing aid industry veterans that wanted to provide a solution for every budget with unparalleled service and commitment to customer satisfaction. We are no strangers to the hearing aid community. We’ve been buying and selling hearing aids for over 10 years!
We're proud to carry a hearing aids from a variety of manufacturers, including all of the following:
We offer brand new hearing aids with full manufacturer’s warranties and support. We also carry reconditioned and trade-in hearing aids to fit any budget. We believe that hearing aids can be a necessity and there is no reason a patient needing hearing aids should go without hearing aids because they cannot afford them.
Since opening our doors to the public in 2013 we've helped thousands of happy hearing aid wearers world wide find the right hearing aids for the right price. Our online ordering process offers our customers an easy way to be on the road to better hearing.
We are committed to providing the BEST prices world wide as well as high quality service that our customers can rely on. From programming and cleaning services to warranty processing and replacement parts, we do it all.
Our staff is patient, professional and helpful because that's our business model. Our 100% Satisfaction Policy is Guaranteed with NO Exceptions. We will do everything in our power to make your experience as smooth and enjoyable as possible.
Our commitment to customer satisfaction is not the end, we are also committed to proper care, such as our policy for selling hearing aids.
We recommend that you see a local hearing care professional (Audiologist or Ear-Nose and Throat Doctor) at least once every year.
You must obtain a copy of your most recent hearing test (Audiogram) that is signed, dated, and includes all of the proper scores of a valid audiogram. The audiogram cannot be older than 6 months or you will need to get a new one prior to purchasing from us. Feel free to call us and discuss your audiogram if you are unsure of the validity of your audiogram.
Your audiogram (hearing test scores) is your personal health record. Professionals are required to provide you with a valid copy of your test upon request.
Still have some questions? Please contact us for more information!